Shipping policy

Shipping Policy - Pothgaal Sweets

At Pothgaal Sweets, we strive to deliver our delicious sweets, namkeens, and pickles to your doorstep with care and efficiency. Please read our shipping policy to understand how we handle orders.

Shipping Destinations

We currently offer shipping across India and also cater to international destinations.

Processing Time

• Orders are typically processed within 1-2 business days.
• Orders placed on weekends or public holidays will be processed the next business day.

Shipping Duration

• Standard Domestic Shipping: Delivery within 3–7 business days.
• Express Domestic Shipping: Delivery within 1–3 business days (subject to availability).
• International Shipping: Delivery within 7–10 business days
• * Please note that delivery times may vary based on the destination, especially for remote or international locations.

Shipping Charges

• Standard shipping rates are calculated at checkout based on the weight and delivery location of your order.
  

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. You can track your order using the link provided.

Packaging

We take extra care in packaging to ensure that your sweets, namkeens, and pickles arrive fresh and intact. In case of any damage during transit, please reach out to us immediately.

Delivery Issues

If you experience delays, incorrect delivery, or other shipping issues, kindly contact our support team at sanjay@pothgaal.com with your order details.

Special Instructions

For any special delivery instructions or specific requests, please mention them while placing your order. We will do our best to accommodate your needs.